The 3 Biggest Problems Ohio CEOs Have With Most IT Firms

If you are a highly successful, results-oriented CEO who wants to focus your time, energy and money on growing your company, but find yourself constantly distracted and slowed down by chronic computer problems and incompetent IT support, then you probably don't need us to tell you how frustrating that is.

Our research shows that most successful [insert your city] CEOs have 3 big problems when dealing with most IT support companies. See if you agree…

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Problem #1: You Have Constant Technical Problems.

Maybe you’ve experienced this yourself: you hire a so-called IT expert to support your computer network, but every time they “solve” a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don’t check their work, they keep charging you to come back and repair the same issues or they waste your time trying to explain why the problem is happening instead of just taking care of it.

Problem #2: They Don’t Understand How Critically Important Your Time Is.

If you’re like most busy executives we work with, you’re the most important player on the team, with multiple time-sensitive projects and critical deadlines that can NOT be missed, yet most computer guys don’t seem to understand this. When you call their office, you get voice mail. When they finally get around to calling you back, they waste your time with a million dumb questions and walking you through a number of mind-numbing tasks (like rebooting), wasting even MORE of your time while they try to get a clue. If they can’t fix your computer that way, then you have to wait around for them to show up, take it back to their office, fix it and bring it back – a process that could take days. Meanwhile, your blood pressure is going through the roof because you need to get back to work.

You shouldn’t have to tolerate this type of poor service. Our stance is that you shouldn’t be having those kinds of issues in the first place. Second, when you DO have a problem, it should be addressed IMMEDIATELY – not hours or days later.

Problem #3: Poor Communication And Service.

From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many business owners have with their IT person is poor communication skills. On top of that, NONE of them seem to understand basic business concepts and want to have a conversation about the technical details rather than just getting it done.

Imagine being able to just tell your consultant what you’re trying to achieve in your business and they make it happen – and provide REAL value by advising you on how to make those outcomes happen faster, cheaper and with less effort.

Free Emergency Support For Your Next Computer Crisis

As a prospective client, we’d like to give you 2 free hours of emergency IT support from one of our most talented technicians, absolutely free. Even if you aren’t ready to make a change from who you are using now, we can help you out in a bind when you can’t get your current IT person to respond fast enough.There is no cost or obligation of any kind when you request your free support and you won’t be harassed by a high- pressure salesperson. This offer is simply our way of introducing our services to you. You have nothing to lose except the frustration of dealing with slow, incompetent IT support.

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What Our Clients Are Saying About Our Services:

★★★★★

"King Office Service Delivers Real Security, RealSolutions, and Real Support—Every Time."

Since partnering with King Office Service, our information is significantly more secure and protected from potential threats. Their team brings the expertise we need to keep our data safely out of reach from hackers. Unlike other IT firms we've worked with in the past, King Office...

Unlike other IT firms we've worked with in the past, King Office Service takes the time to offer well-thought-out, lasting solutions instead of quick fixes that only mask the problem. When something does come up, their responsiveness is unmatched—they have real people available to answer the phone and address issues right away.

If you are weighing your options, I'd say choosing King Office Service is a smart move. They're dependable, sharp, and genuinely invested in keeping your business running smoothly.

You won't find a more capable and dependable IT partner.

Stronger Security, Smarter Solutions, and Support You Can Count On
Since partnering with King Office Service, we've seen a major improvement in the security of our information. Their expertise has helped ensure our data is truly protected and out of reach from hackers. What sets King Office apart is their ability to provide thoughtful, effective solutions rather than just temporary fixes. They take the time to solve problems the right way. And when we do need help, their team is always available—quick to respond and easy to reach by phone. If someone is unsure about choosing King as their IT firm, I'd tell them to go for it. They're reliable, knowledgeable, and always there when you need them.

Real Solutions, Real People, Real Peace of Mind

Working with King Services has made a huge difference for our business. We feel confident knowing our data is secure and protected from cyber threats, thanks to their expertise. They don't just patch things up—they solve problems with care and long-term thinking. What really stands out is their responsiveness. When something goes wrong, we're not stuck waiting or talking to a robot. We get a real person on the phone who's ready to help. If you're considering working with them, I'd say don't hesitate.

Terry L.Gernert

Kennedy Purdy Hoeffel & Gernert LLC.

Having our network securely backed up and knowing that support is always available gives us complete peace of mind.

The KOSI Help Desk App is especially valuable—it's packed with helpful resources, tutorials, and allows us to submit support tickets 24/7. King Office stands out as a local, personable company with fast response times and dependable IT support....

The KOSI Help Desk App is especially valuable—it's packed with helpful resources, tutorials, and allows us to submit support tickets 24/7.

King Office stands out as a local, personable company with fast response times and dependable IT support. Their service has been a great asset to our operations.

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Chanelle Wichterman

D.A. International Casting, Inc.

King Office Delivers Better Customer Service Than Any Other IT Company Out There!

Of the many benefits we receive working with King Office, the biggest benefit is the peace of mind knowing that our company has updated security and protection from any outside threats to our computers and operating systems. King Office does a phenomenal job and is second to none with their...

Of the many benefits we receive working with King Office, the biggest benefit is the peace of mind knowing that our company has updated security and protection from any outside threats to our computers and operating systems.

King Office does a phenomenal job and is second to none with their customer service!  They help immediately through their help desk with any issues that may arise and even make onsite visits to resolve the issue at hand if unable to do so through the help desk.

If you are considering King Office for your IT, just do it.  You will not receive any better customer service or experience from another IT company.

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Scott Carey

Automatic Parts, Inc.

Great IT Support That Helps Our Business Run More Efficiently

The single biggest benefit our company receives with IT Support from King Office may sound simple; being able to have more than one person in a file at once. That helps our business run more efficiently. They recently rolled out an IT service program that simplified and streamlined certain IT...

Unlike other IT companies we have used in the past, when we need someone, we get someone. The person to person is great. They even do onsite visits and everyone we work with is helpful.

If you are on the fence about working with King Office for your IT Support, see above!

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Marnee Weisman

Breitinger Company, Inc.

The biggest benefit we’ve received is professional service

After we shopped with a few other companies, we went with King Office Service for our IT services and we are quite happy with our decision. The service we receive is great, the recommendations regarding the church's technology and equipment show that KOSI has our best interest in mind. It...

After we shopped with a few other companies, we went with King Office Service for our IT services and we are quite happy with our decision.

The service we receive is great, the recommendations regarding the church's technology and equipment show that KOSI has our best interest in mind.

It gives us peace of mind knowing if we have any issues, we can rely on King Office Service.

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Debbie Taylor, Office Administrator

Holy Trinity Lutheran Church

Biggest benefit is you can take care of it all - with installation and then keeping our information protected.

We have only worked with one IT firm and they were not backing up our data which caused a major issue; that is when we switched to King Office Service. I would say they are good and when you have a problem, they get to correcting it as quickly as possible. We have had some hiccups but...

We have only worked with one IT firm and they were not backing up our data which caused a major issue; that is when we switched to King Office Service.

I would say they are good and when you have a problem, they get to correcting it as quickly as possible.

We have had some hiccups but you correct issues quickly!

Jason McCartney

Mansfield Graphics

Our decision to move to Office 365 and enroll in the Essential IT services program has been transformative

The exceptional customer service we receive is second to none, and it has been the single most significant benefit to our company. Unlike other vendors or IT firms we've worked with in the past, they are always available and incredibly easy to collaborate with. If you're still on the fence...

If you're still on the fence about choosing this IT firm, I urge you to take the plunge.

Their swift response and problem resolution are unparalleled, ensuring that any issues are promptly addressed and effectively resolved. Trust me, you won't be disappointed.

Abbie Eith, CEO

GROhio Community Credit Union